Annual Zoo Membership at Marwell
An Annual Membership at Marwell Zoo is incredible value for money, especially when trying to stretch your family budget and make your pennies go a little bit further.
For less than the price of three visits, you and your family can explore Marwell as often as you like – all year round (closed 25 & 26 December) without having to spend another penny!
Don’t forget, as an Annual Member, you don’t have to pre-book entry, just turn up and show your pass at the gate. Come back again and again, to enjoy 140 acres of beautiful Hampshire parkland and our amazing exotic animal species, where you’ll see something different every time.
Whether you’re visiting for an hour on your own or spending the whole day with family or friends. Just breathe in, relax and take your time.
With free entry for children under 3 years old, extra discounts for our catering and shop, as well as early access to event tickets and special members only offers, Annual Membership is a whole year’s worth of amazing days out – in one ticket.
Don’t forget, if you purchase a day ticket you can stop by our Membership Cabin anytime during your visit and upgrade to Membership – we’ll even deduct the price (minus any donation) of your ticket!
You can buy or renew memberships online here – just show your purchase confirmation at the entrance gate if you visit before your membership details are sent to you.
Enjoy these benefits when you receive an annual zoo membership:
- Unlimited Entry to Marwell Zoo for one year!
- No need to pre-book before you visit – just turn up
- More time in the park: Members entry is up to one hour before zoo closing.
- Discounts in our shop and cafes.
- Entry to a wide range of other zoos: Bristol*, Belfast , Chester, Colchester, Edinburgh, Highland Wildlife Park, Paignton, Newquay, Twycross and Rotterdam. *One entry per year subject to their terms and conditions and a valid membership card. (Please contact each zoo to check their entry policy before your visit.) *When Bristol Zoo closes in September 2022 members will be able to visit Wild Place
All benefits subject to change
Annual Zoo Membership prices
Annual zoo membership offers fantastic value for all ages – and don’t forget that children under three always enter Marwell for free.
|Marwell Zoo – Annual Member Prices
Aged 17 – 59 years
Aged 3 – 16 years inclusive
Aged 2 and under
Senior 60+ or Student with valid Student Card.
Note: Disabled members will be offered a free carer each visit, provided proof of disability is shown when purchasing or renewing membership.
How to Join (or buy a Gift Membership)
Information for Members
An exciting update to the way you visit…
We know you’ve missed spontaneous visits to the zoo, so we’re thrilled to announce that from tomorrow, Thursday 14 July, Annual Members will no longer be required to book a visit in advance. You can now just turn up and show your valid membership card at admissions!
We’re still working to keep everyone as safe as possible with reduced capacity on-site, and with 140 acres of parkland, there’s plenty of wide-open space and lots to explore!
The last entry for Annual Members is 60 minutes before we close. Guests wishing to visit with you as a day ticket holder will still need to book in advance via our website. Annual members who have already booked tickets for any additional paying guests will still need to bring their booking with them so we can process those tickets.
Return of the M1 bus from Southampton City Centre
Operating on Saturdays, Sundays and Public Holidays in 2022 between Saturday 9 April and Sunday 4 September inclusive. Additionally a daily service on selected dates, full details here. Download the timetable here for the various stops to help plan your journey.
Enjoy a new summer offer exclusively for Members!
From 4 July to 2 September and exclusively for Annual Members, enjoy a free hot drink with any breakfast item purchased at Cafe Graze between 10am and 11.15am Monday to Friday!
You will need to produce your valid membership card to claim the offer
How can I support Marwell?
Please donate here to help us cover basic animal care costs such as feed and bedding. Purchasing through our Amazon Wish List is a great alternative to making a donation. This way, you can ensure your favourite animals benefit from your gift.
You can also renew as a Marwell member or buy membership as a gift, adopt an amazing animal or even start your own fundraising activity. Every penny adds up and so does our gratitude, so thank you for your loyal support – Marwell simply couldn’t do what we do without you.
Marwell News Bites
Browse the latest edition of Marwell News Bites, for all the latest news.
Here we have answered the common questions about our Annual Zoo Membership – both before and after you’ve joined.
What date does a membership start from?
Your membership will start from the date of purchase and you will receive membership numbers via email once the membership has been processed. Please bring your membership numbers on your first visit to show at admissions and you are then able to collect your membership cards from the Membership Cabin..
How do I upgrade my day visit ticket to Annual Membership?
Just pop in and see us on your way out with your admission receipt/booking reference and we will deduct your admission (excluding donation) off the membership price on a like for like basis. This can also be done later, within 14 days of your visit, by contacting the membership team or by telephoning 01962 777960 with your reference number.
We are unable to upgrade complimentary entry tickets, staff tickets, agent tickets (physical tickets or digital codes; including Kids Pass), adoption tickets and school tickets (including home education)
Gift tickets will be upgraded at standard day ticket rate (excluding donation).
Can I purchase a membership as a gift?
Yes, a membership can be purchased on behalf of someone else. We will require the member’s full name, date of birth and a full address including postcode. This can be processed over the telephone on 01962 777960, in person at the Membership Cabin or online.
We aim to process memberships within four days. We will email you a virtual gift voucher that you can print at home to post or send direct to your recipients by email.
On their first visit members will need to produce a copy of this voucher and adhere to any pre-booking requirements. They should visit the membership cabin where we will take their photo and produce their membership card there and then.
Please note that the membership will start from the day of purchase, or agreed start date, not the date the photograph is taken.
At what age does my child need a membership?
Children are allowed free entry into the zoo until they are three years old and as such they do not need a membership until this date. We do not register or record their details until they reach the age of three.
Can friends and family members use my card to enter the zoo?
Memberships are sold on an individual basis and display your name and photograph. They are non-transferable and cannot be used by other individuals.
Do I have to have my photograph on my membership card?
Yes, all members will have a photograph on their membership card. The photograph will be taken at the Membership Cabin on the member’s first visit and will avoid your card being used in error by another individual.
Do I need to bring my membership card every time I visit?
Yes, you need to bring your membership card to gain entry to the zoo and then to enjoy the member discounts in our shop and cafes.
I have accessibility needs, do I get a discount on membership if I need a carer?
Members with accessibility needs who require a carer can have one un-named carer added to their membership card for free. This will mean that any adult accompanying the member will be allowed access to the Zoo free of charge as the member’s carer.
The confirmation required is sight of a letter from a GP confirming disability, a letter confirming receipt of DLA/PIP or the standard blue badge for vehicles which depicts the disabled person’s name and identification. You can still take out membership via the internet or over the telephone on 01962 777960 but the “with carer” element will not be added to the membership card until proof has been seen at the Membership Office. You are only required to provide this proof once a year upon taking out or renewing your membership.
My child has reached the age of three and I am part way through my membership, what should I do?
Children must be paid for once they reach the age of three regardless of whether it’s a day entry ticket or an annual membership. If you wish to join your child as a junior member when they turn three, they can be added on a pro rata basis at a pro rata price to bring their membership expiry date in line with your own. Please note that pro rata memberships can only be purchased over the telephone by calling 01962 777960 or in the membership cabin. Pro rata memberships cannot be upgraded from day tickets.
What should I do if I lose my card?
Please call pop into the membership cabin on your next visit or give the team a call on 01962 777960 in order to replace your membership card.
Please ensure you bring with you proof of address such as a drivers licence. Don’t worry, it’s only £2.50 for a replacement.
When will I know that my membership is due to expire?
About a month before your membership is due to expire we will post out a renewal notice with different payment options for you to choose from. If we have your correct email address, you may receive notification via email.