Christmas at Marwell

19 November - 24 December 2016

This event has now sold out.

Important information

For guests booked on to slots which are already sold out please note that it is not possible to add additional guests to your party.

Make your family’s Christmas magical this winter and join in the festivities at Marwell Zoo as we celebrate with a few special friends.

  • Join the elves in Magical Marwell Hall and warm yourself with a glass of mulled wine or blackcurrant and a festive treat.
  • Be charmed by Mrs Claus whilst she reads the enchanting tale of ‘The animals that saved Christmas’, based here at Marwell.
  • Create your own Christmas cone tree before being called to meet Santa in his sparkling grotto and receiving a special gift.
  • Meet our costume character and enjoy time with Santa’s elves creating some wonderful festive memories.

Your experience will last around an hour and includes all of the above as well as entry to Marwell Zoo.

Exclusive to Annual Members

  • Up to 40% off the ticket price on selected dates. Please note that the standard ticket price will apply to non annual member tickets on these dates.
  • Early Bird booking – Two weeks in advance of general sales



Book online now

Our favourite meet Father Christmas experience

My 3yr old girl had an awesome time. She is currently in love with fairies. Not only did we get to meet the Xmas fairy she sat next to my little girl and she was chatting to her about her dress and magic wand, and helped her to make her cracker.… Read full reviewVasilis , 31st July 2015

Times & prices

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Christmas 2016 Prices
Ticket TypeDatesAdult or child aged 3 & over **
Standard Day and Evening
All sessions.
26 & 27 November.
1 – 24 December
Discounted Day
Sessions: 10.30am, 11.15am, 12.00pm,
12.45pm, 2.00pm, 2.45pm and 3.00pm
19 & 20 November.
1, 2, 5 – 9, 12 – 16 December
Annual Member Special Discount
All sessions.
19 & 20 November.
1, 2, 5, 6, 7, 10 & 12 December
** Toddlers: 12 – 36 months £13.00 on all dates. Infants: up to 12 months £5.00 on all dates.

Book online now

Sessions: 10.30am, 11.15am, 12.00pm, 12.45pm, 2.00pm, 2.45pm, 3.30pm, 4.15pm*, 5pm*, 5.45pm*, 6.30pm*. See Terms & Conditions

Important Information for Evening Sessions

Please be aware that evening slot tickets (4:15pm, 5:00pm & 5:45pm and 6.30pm) won't give you access to the zoo on the day of your booking. We will, of course, be delighted to give you day tickets valid until 17 March 2017 instead. Should you wish to visit the zoo on the day of your evening session then please call Santa’s Helpers on their hotline – 0844 736 4200. Please note that this will require you to leave at closing time (4pm) and return at your session time.

Evening Slots and annual member tickets:
If you're an annual member please remember to bring your membership card so that you can collect your day tickets. These will be issued by the welcoming Elf at Marwell Hall instead of at the admissions gate. Please note that annual members only qualify for day tickets when paying for an evening slot ticket.


For groups of 20+ guests 1 person admitted free of charge for every 19 paying. To take advantage of this special offer please call 0844 736 4200.

To book disabled and carer tickets, just contact our helpful elves via our hotline 0844 736 4200 (open 10am – 4pm Monday – Friday) or by elf mail

Terms & conditions

  • Annual members must bring their cards as proof of ID to gain admission to the zoo. Sorry - you'll be asked to pay the full admission price without it.
  • Children aged up to 17 years will receive a gift from Santa.
  • Marwell Zoo is open from 10am-4pm throughout the Christmas event.
  • Guests who book the 4.15pm, 5pm, 5.45pm and 6.30pm sessions will not receive daytime access to Marwell Zoo on the day of their booking but will receive an equivalent day ticket for the park valid until 17 March 2017. If you would like to use these tickets on the day of your evening booking, you need to inform our elves in advance. You will be asked to leave at closing time (4pm) and then invited to return at your session time.
  • Please be aware that space is limited in the Hall so you’ll need to leave your pushchair or buggy in the undercover shelter provided outside Please note that Marwell Zoo takes no responsibility for items left in the buggy park. All items left are at your own risk.
  • Please be aware that refunds won't be available once your booking has been processed and any changes to bookings will incur a £5.00 administration fee. Lost tickets cannot be replaced.
  • Children under the age of 17 must be accompanied at all times by an adult aged 18 or over.
  • Please note that your name and contact details are recorded and maybe used for updating you on future events and further information regarding Marwell Zoo. Should you not wish to be contacted please make this clear at your time of booking.
  • Pets of any kind (excluding fully registered guide dogs) are regrettably not permitted within the zoo or on the zoo premises.
  • Should the event and/or zoo need to close due to unforeseen circumstances (e.g. extreme weather) the event will be cancelled & all guests will be notified at the earliest opportunity. However, if the zoo and event remain open during such circumstances, refunds will not be given.
  • Please note that annual members only qualify for day passes when paying for an evening slot ticket.