Christmas at Marwell

21 November - 24 December 2015

Make your family’s Christmas magical this winter and join in the festivities at Marwell Zoo as we celebrate with a few special friends.

  • Join the elves in their magical woodland and warm yourself with a glass of mulled wine or blackcurrant and a festive treat.
  • Be charmed by Mrs Claus whilst she reads the enchanting tale of ‘Jack Frost’.
  • Create your own festive bauble before being called to meet Santa in his sparkling grotto and receiving a special gift.
  • Meet our costume character and enjoy time with Santa’s elves creating some wonderful festive memories.

Your experience will last around an hour and includes all of the above as well as entry to Marwell Zoo.

Exclusive to Annual Members

  • Up to 40% off the ticket price on selected dates. Please note that the standard ticket price will apply to non annual member tickets on these dates.
  • Early Bird booking – Two weeks in advance of general sales

Speedy
booking!

Book online now

Thank you for a wonderful day

The team working within the hall are a great credit to Marwell. Welcoming, friendly and totally engaging with both parents and children. Kim Cole, 31st July 2015

Times & prices

Christmas Prices
Ticket TypeDatesAdult or child aged 3 & over **
Standard Day and Evening, all sessions 28 & 29 November.
5,6,12,13,19 – 24 December
£26.00
Discounted Day
Sessions: 10.30am, 11.15am, 12.00pm,12.45pm,2.00pm,2.45pm and 3.00pm
21 & 22 November.
3,4, 11, 14 – 18 December
£23.00
Annual Member Special Discount, All sessions. 21 & 22 November.
3,4,11,12 & 14 December
£15.60
**Toddlers: 12- 36 months £12.50 on all dates. Babies: up to 12 months £5.00 on all dates.

Sessions: 10,30am,11.15am,12.00pm,12.45pm, 2.00pm, 2.45pm, 3.30pm, 4.15pm*, 5pm*, 5.45pm*.
See T & C’s

Important Information for Evening Sessions

Please be aware that evening slot tickets (4:15pm, 5:00pm & 5:45pm) won't give you access to the zoo on the day of your booking. We will, of course, be delighted to give you day tickets valid until the end of March 2016 instead. Should you wish to visit the zoo on the day of your evening session then please call Santa’s Helpers on their hotline – 0844 736 4200. Please note that this will require you to leave at closing time (4pm) and return in time to board Santa's road train to the Hall (we'll be turning on the lights and adding some magic whilst you're away to make our evening event extra special).

Evening Slots and annual member tickets:
If you're an annual member please remember to bring your membership card so that you can collect your guest tickets and day passes. Both will be issued by the welcoming Elf at Marwell Hall instead of at the admissions gate. Please note that annual members only qualify for day passes when paying for an evening slot ticket

*Evening sessions begin with a ride on our festive train from admissions for that magical start to your experience.

Groups

For groups of 20+ guests 1 person admitted free of charge for every 19 paying. To take advantage of this special offer please call 0844 736 4200.

To book disabled and carer guest tickets, just contact our helpful elves via our hotline 0844 736 4200 (open 10am – 4pm Tuesday – Friday) or by elf mail christmas@marwell.org.uk.

Book online now


Terms & conditions

  • Annual members must bring their cards as proof of ID to gain admission to the zoo. Sorry - you'll be asked to pay the full admission price without it.
  • Children aged up to 17 years will receive a gift from Santa.
  • Marwell Zoo is open from 10am-4pm throughout the Christmas event.
  • Guests who book the 4.15pm, 5pm and 5.45pm sessions will not receive daytime access to Marwell Zoo on the day of their booking but will receive an equivalent day ticket for the park valid until 18 March 2016. If you choose to visit the zoo on the day of your evening booking then you will be charged normal entry, asked to leave at closing time and then invited to return at your session time to catch the festive train from the front gate.
  • Please be aware that space is limited in the Hall so you’ll need to leave your pushchair or buggy in the undercover shelter provided outside Please note that Marwell Zoo takes no responsibility for items left in the buggy park. All items left are at your own risk.
  • Please be aware that refunds won't be available once your booking has been processed and any changes to bookings will incur a £5.00 administration fee. Lost tickets cannot be replaced.
  • Children under the age of 16 must be accompanied at all times by an adult aged 18 or over.
  • Please note that your name and contact details are recorded and maybe used for updating you on future events and further information regarding Marwell Zoo. Should you not wish to be contacted please make this clear at your time of booking.
  • Pets of any kind (excluding fully registered guide dogs) are regrettably not permitted within the zoo or on the zoo premises.
  • Should the event and/or zoo need to close due to unforeseen circumstances (e.g. extreme weather) the event will be cancelled & all guests will be notified at the earliest opportunity. However, if the zoo and event remain open during such circumstances, refunds will not be given.
  • Please note that annual members only qualify for day passes when paying for an evening slot ticket.

Superstar Day

Wednesday 2 December, Superstar day for the families of children or adults with additional needs. Tickets for our Superstar day can be purchased via our elf hotline 0844 736 4200.

How will the Superstar day be tailored for the special needs community?

  • More relaxed pace recognising that sometimes things take a little longer
  • An alternative entry for guests who have difficulty coping with enclosed spaces
  • More elves on hand to deliver a more personal experience.
  • 1 free carer per every guest with registered disability 

Book online

Earlybird booking for annual members from 9am on 10 August.

Booking open to all guests from 25 August.

Book Online Now

Where next?

Explore Marwell, Plan a visit or check out our Tickets & Offers.

Tickets & Offers