Annual Zoo Membership at Marwell
Annual Membership at Marwell Zoo is incredible value for money, especially when trying to stretch your family budget and make your pennies go a little bit further.
For less than the price of three visits, you and your family can explore Marwell as often as you like, all year round (exclusions apply please check our T&C’s).
Don’t forget, as an Annual Member, you don’t have to pre-book entry, just turn up and show your Membership card at Admissions. Come back again and again, to enjoy 140 acres of beautiful Hampshire parkland and our amazing exotic animal species, where you’ll see something different every time.
Whether you’re visiting for an hour on your own or spending the whole day with family or friends, just breathe in, relax and take your time.
With free entry for children under 3 years old, extra discounts for our food, beverage and retail products, as well as early access to event tickets and special Members only offers, annual Membership is a whole year’s worth of amazing days out – in one ticket.
Don’t forget, if you purchase a day ticket you can stop by our Supporter Cabin anytime during your visit and upgrade to Membership* – we’ll deduct the price (minus any donation) of your day ticket!
You can buy or renew memberships online – just show your purchase confirmation at Admissions on your first visit.
*Exclusions apply. Third party tickets (Agent, KidsPass etc.) and promotional offer tickets (including 5 for £75 family tickets) are not able to upgrade to Membership.
Enjoy these benefits when you become a member:
- Unlimited entry to Marwell Zoo for one year! Exclusions apply, closed Christmas Day and Boxing Day. Marwell reserve the right to amend our opening days and hours at any time.
- No need to pre-book before you visit – just turn up.
- More time in the zoo: Members entry is up to one hour before zoo closing time.
- Discounts for our food, beverage and retail products.
- Entry to a wide range of other zoos: Bristol Zoo Project, Belfast, Chester, Colchester, Edinburgh, Highland Wildlife Park, Paignton, Newquay, Twycross and Rotterdam.
*One entry per year subject to their terms and conditions and a valid membership card.
All benefits subject to change
Annual Zoo Membership prices
Annual zoo membership offers fantastic value for all ages – and don’t forget that children under three always enter Marwell for free.
Note: If you require a free carer when you visit, please provide proof of disability when purchasing or renewing membership.
How to Join (or buy a Gift Membership)
Joining us as an annual member is simple. Buy online (for you or as a gift) today,
Glow Marwell 2023
Annual Members benefit from discounted tickets to this year’s Glow Marwell event on selected dates subject to availability:
- Friday 24 November and Saturday 25 November
- Sunday 3 December-Thursday 7 December
- Sunday 10 December- Thursday 14 December
- Monday 18 December
- Wednesday 20 December
- Wednesday 27 December- Saturday 30 December
Member tickets are priced at £13 for children and £17 per adult with Premium Nights costing £15 for children and £19 for adults.
Plan your visits this festive season
We’re delighted to announce our members will still be able to visit their favourite animals on selected dates over winter!
We have made a handy downloadable calendar for our members to plan their visits over the festive period.
The zoo will open to members (as well as Glow Marwell guests) from 1pm until 4pm on Glow Marwell event days throughout November and December except selected Saturdays (25th November, 2nd December, 9th December, 16th December and 23rd December.) Last entry for a Members 1-4pm visit is 3pm. We have automatically added an extra month to memberships purchased before 2 December 2023 as a thank you.
Members must prebook their visit online ahead of arrival for these dates. Our admissions team will check you in and out of the zoo, so it’s essential to bring your booking confirmation and membership card with you. This 1-4pm booking does not include access to our Glow Marwell event from 4pm.
If you already have a Glow Marwell event ticket you do not need to also book a 1-4pm zoo visit slot for the same day. If you want to visit the zoo on a day that you don’t have a Glow Marwell ticket, please book your free members 1-4pm zoo visit online.
Don’t forget the zoo will be open as normal from Sunday 26 November until Thursday 30 November, Sunday 24 December and Sunday 31 December.
Thank you as always for your support!
As Annual Members you don’t need to book online
Annual Members are not required to book online (except on special event days). You can just turn up and show your valid Membership card at admissions!
Throughout the festive period, we are asking Annual Members to book on certain dates. Please see above for more information.
The last entry for annual Members is 60 minutes before we close. We recommend that guests wishing to visit with you as a day ticket holder book in advance via our website and bring their booking reference with them so we can process those tickets. Alternatively, they can purchase tickets on the gate, subject to availability.
How can I support Marwell?
Please donate here to help us cover basic animal care costs such as feed and bedding. Purchasing through our Amazon Wish List is a great alternative to making a donation. This way, you can ensure your favourite animals benefit from your gift.
You can also renew as a Marwell member or buy membership as a gift, adopt an amazing animal or even start your own fundraising activity. Every penny adds up and so does our gratitude, so thank you for your loyal support – Marwell simply couldn’t do what we do without you.
Marwell News Bites
Browse the latest edition of Marwell News Bites, for all the latest news.
What date does a Membership start from?
Your Membership will start from the date of purchase. You will receive instant email confirmation when purchased online. Please bring your Membership numbers on your first visit to show at admissions. You are then able to collect your Membership cards from the Supporter Cabin.
How do I upgrade my day visit ticket to annual Membership?
Just pop in and see us on your way out with your admissions receipt/booking reference and we will deduct your admission (excluding donation) off the Membership price. This can also be done later, within 14 days of your visit, by contacting the Supporter team or by telephoning 01962 777960 with your booking reference number.
We are unable to upgrade complimentary entry tickets, staff tickets, adoption tickets, school tickets (including home education) gift tickets or any special event tickets. Please note, we’re unable to upgrade tickets to Membership that have been purchased through third parties and not directly purchased via Marwell Zoo.
Can I purchase a Membership as a gift?
Yes, a Membership can be purchased on behalf of someone else. We will require the Member’s full name and address including postcode. This can be processed online.
Online confirmation will be instant with their membership numbers on and will start from the date of purchase. There is an option to print a presentation cover for you to then post or send direct to your recipients by email.
Please note it is the purchaser’s responsibility to ensure that the recipient receives all the relevant information for their membership.
On their first visit, Members will need to produce a copy of their confirmation with their Membership numbers on. They should visit the Supporter Cabin where we will take their photo and produce their Membership card there and then.
Please note that the Membership will start from the day of purchase, not the date the photograph is taken.
Can friends and family members use my card to enter the zoo?
Memberships are sold on an individual basis and display your name and photograph. They are non-transferable and cannot be used by other individuals.
Do I have to have my photograph on my Membership card?
Yes, all Members will have a photograph on their Membership card. The photograph will be taken at the Supporter Cabin on the Member’s first visit and will avoid your card being used in error by another individual.
Do I need to bring my Membership card every time I visit?
Yes, you need to bring your Membership card to gain entry to the zoo and to receive the Members discounts in our catering outlets and gift shops.
I have accessibility needs; do I receive a discount on Membership if I need a carer?
Members with accessibility needs who require a carer can have one unnamed carer added to their Membership card for free. This will mean that any adult accompanying the Member will be allowed access to the zoo free of charge as the Member’s carer.
As proof, we will accept Compass cards, i-go cards, letters from Disability Support Services, Personal Independence Payment (PIP) letters, access cards, yellow cards, Disabled Identification (DID) card, appropriate Travel / Leisure Cards, and blue badges (please take a photo of your badge as the badge must be displayed in your vehicle). Gateway cards will be accepted as long as the original email and digital card is shown. You can still take out Membership online or by calling 01962 777960 but the ‘with carer’ element will not be added to the Membership card until proof has been seen at the Supporter Cabin. You are only required to provide this proof once a year upon taking out or renewing your Membership.
What should I do if I lose my card?
Please pop into the Supporter Cabin on your next visit in order to replace your Membership card.
Please ensure you bring with you proof of address such as a drivers license. Don’t worry, it’s only £2.50 for a replacement.
When will I know that my Membership is due to expire?
At least a month before your Membership is due to expire, we will email a renewal notice with different payment options for you to choose from. Please make sure we have a valid email for you on your file.
At what age does my child need a Membership?
Children must be paid for once they reach the age of three regardless of whether it’s a day entry ticket or an annual membership. Membership can be purchased online.
