Become a member of Marwell Wildlife and enjoy unlimited entry to the zoo plus a whole host of other benefits for less than £5 per month.
All Members get the following benefits.
Annual membership offers fantastic value for all ages - and don't forget that children under 3 always enter Marwell for free.
Aged 17 - 59 years
Aged 3 - 16 years inclusive
Aged 0 - 2 years
Senior 60+ or student with valid NUS card.
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Note: Disabled visitors will be offered a free carer with their membership by showing proof of a registered disability at the point of purchase
After receiving a very special gift from my wife for a significant birthday two months ago, I've been counting down the days (hours etc.)then yesterday finally came. No words can explain the day I had (but I'll have go). After being met at the gate at 8.15 and a quick induction on Zoo etiquette, do's and don'ts, it was off to the penguins. Straight into the messy stuff, preparing the fish, then feeding them. Onto the giraffes, bit of cleaning up and preparing a bit of food for them, up close and personal(beautiful creatures), then the other hooved animals, before a T Break. Time going far too quickly. Off to see the Rhinos, a pat on the back for them, awesome beasts. Before I know it it's lunch time. The afternoon starts in with lemurs, feeding the gibbons then onto the cats (incl. the BIG cats. Start with feeding mice to the meerkat family. After another couple of stops, it's onto the tigers. They here us coming. I Put the meat in their cages and then just watched in awe at these beautiful, powerful creatures. Snow leopards, leopard and cheetah follow, all as exciting. Feeding the cheetah meat from tongs close up gave a great adrenalin rush. Finishing up with Coati's. Great fun creatures, they were everywhere trying to get their food. Back to the hut to pick up my gift bag and photos of my day (my fully packed fantastic day). There are too many people to thank (and I can't remember all of the names, sorry), but thanks to Megan and Steph for taking me around the park and Kieran (giraffes) and Jody (the big cats)for an unforgettably memorable day. If anyone is thinking of doing this, 'ITS A MUST' for animal lovers. Thanks again. STEVE.Steve, 24th April 2015
Here we have answered the common questions about Membership - both before and after you've joined.
If I come into the zoo today, can I take out a membership when I arrive?
Yes. All you need to do is purchase a membership at admissions then pop in the Membership Cabin where we’ll take your photo, capture your details and process the membership there and then. You’ll be able to enter the zoo with your membership cards on the day of purchase.
What date does a membership start from?
Membership will start on the day of purchase. Please call us on 01962 777960 if you would like to specify a start date. Membership is valid for one year.
Can I purchase a membership as a gift?
Yes, a membership can be purchased on behalf of someone else. We will require the member’s full name, date of birth and a full address including postcode. This can be processed over the telephone on 01962 777960, in person at the Membership Cabin or online.
You will receive a gift pack with gift card for you to sign before gifting the membership. There will be letters for each member which they will need to bring with them on their first visit to the zoo. We will take their photo at the membership cabin and produce their membership card there and then.
Please note that the membership will start from the day of purchase, or agreed start date, not the date the photograph is taken.
How long does the membership pack take to be delivered?
You should allow up to 2 weeks for your membership welcome pack to arrive in the post. You can start using your membership straight away if you purchase it online as you will be sent a temporary pass via email. You may prefer to take out membership on the day of your visit.
I am disabled, do I get a discount on membership if I need a carer?
Members who are disabled who require a carer can have an un-named carer added to their membership card for free. This will mean that any adult accompanying the member will be allowed access to the Zoo free of charge as the member’s carer.
The confirmation required is sight of a letter from a GP confirming disability, a letter confirming receipt of DLA/PIP or the standard blue badge for vehicles which depicts the disabled person’s name and identification. You can still take out membership via the internet or over the telephone on 01962 777960 but the “with carer” element will not be added to the membership card until proof has been seen at the Membership Office. You are only required to provide this proof once a year upon taking out or renewing your membership.
At what age does my child need a membership?
Children are allowed free entry into the zoo until they are three years old and as such they do not need a membership until this date. We do not register or record their details until they reach the age of three.
My child has reached the age of three and I am part way through my membership, what should I do?
Children must be paid for once they reach the age of three regardless of whether it’s a day entry ticket or an annual membership. If you wish to join your child as a junior member when they turn three, they can be added on a pro rata basis at a pro rata price to bring their membership expiry date in line with your own.
I have purchased a membership online, what do I do next?
If you have joined online you will receive a confirmation email with a temporary pass included. This temporary pass can be used for your first visit to the zoo, where we will take your photo and produce your membership card at the membership cabin.
Do I have to have my photograph on my membership card?
Yes, all members will have a photograph on their membership card. The photograph will be taken at the Membership Cabin on the member’s first visit and will avoid your card being used in error by another individual.
What should I do if I lose my card?
Please ensure you bring with you proof of address such as a drivers licence. Don’t worry, it’s only £2.50 for a replacement. Please call the membership team in order to replace your membership card.
Can friends and family members use my card to enter the zoo?
Unfortunately not. Memberships are sold on an individual basis and display your name and photograph. They are non-transferable and cannot be used by other individuals.
When will I know that my membership is due to expire?
About a month before your membership is due to expire we will post out a renewal notice with different payment options for you to choose from.
What if I have already paid for day entry and decide to become a member?
Just pop in and see us on your way out with your admission receipt and we will deduct your admission (excluding donation) off the membership price on a like for like basis. This can be done within 14 days of your visit by either returning the receipt to the Membership Cabin in person or with an application form by post. The receipt must be produced at the point of membership purchase as it cannot be refunded once membership has been taken out.
Junior Oryx Club
Don't forget if you're a junior annual member to attend our FREE Oryx Club which meets once a month in the Science & Learning centre in the zoo for fun, informative sessions around wildlife and conservation. The sessions book up very quickly so be sure to book well in advance!
Browse the latest editions of Marwell News, our in-house magazine.
Mid-week special – Wednesdays only
Any 2 meals from the hot servery for only £10
Offers apply on production of a valid current Membership Card.
Not to be used in conjunction with any other offer or discount.
Members’ 10% discount still applies to any other food and drink purchased with meal offers
Junior annual members are welcome to attend our FREE Oryx Club which meets once a month in the Science & Learning centre in the zoo for fun, informative sessions around wildlife and conservation. The sessions book up very quickly so be sure to book well in advance!
Download the 2015 activity programme to find out what’s on. Come rain or shine, every meeting includes a walk in the zoo so be sure to dress for the occasion.
Sessions run for 2 hours and are pitched at 3 different levels:
Download to see all the Oryx Club events for this year.
Bookings should be made by 10am on the Friday before each meeting.
All you need to do is email email@example.com or call on 01962 777960 with your child’s name, age, annual membership number.
For Juniors please specify morning or afternoon as your preferred session and for Seniors/Gemsbok please indicate if you require the escort service in and/or out of the park.
These events are really popular so we’d really appreciate it if you could let us know via firstname.lastname@example.org if your child is unable to attend so that we can re-assign their space.