Become a member of Marwell Wildlife and enjoy unlimited entry to the zoo plus a whole host of other benefits.
We'll be reopening on 2 December, but in the meantime we are still selling annual memberships. You can buy or renew memberships online here. We will only start memberships from the day we reopen, but meanwhile we will send you your membership numbers so you are ready to pre-book when you can.
If you are purchasing memberships as a gift we will email you a virtual gift voucher that you can print at home to post or send direct to your recipients by email. Please indicate if this is a Christmas gift so we can start the membership from the 27 December for you.
We aim to process all membership orders within four days. Please bear with the team during these difficult times.
All benefits subject to change
Annual zoo membership offers fantastic value for all ages - and don't forget that children under three always enter Marwell for free.
Aged 17 - 59 years
Aged 3 - 16 years inclusive
Aged 2 and under
Senior 60+ or Student with valid Student Card.
|Get Membership Online|
Note: Disabled members will be offered a free carer each visit, provided proof of disability is shown when purchasing or renewing membership.
I am still buzzing from my visit, a fantastic day, with very friendly people and amazing animals, I'm already signed up for the next volunteering day!! Wendy, Southern Co-op, 23rd May 2018
We have created a trail for your young explorers to complete on their next visit to the zoo. Download a copy here or pick up a copy at our membership cabin.
All club meetings are currently postponed until further notice. Take a look at our free educational resources to keep you busy at home. All our printable support materials are linked to the national curriculum and are specifically designed for a variety of ages.
Play the games! The 'Decision game' may be better for slightly older children (7+yrs), but the 'Habitat game' can be played by everyone.
Don't miss the 'We Have the Power' tips and finish off with some crafty ideas - we'd love to see what you create so please share them with us by email.
We are always very grateful for the support we receive from our members and we are pleased to be able to reopen on 2 December. We have updated our FAQ's so please do read them to find out how to book your member slots and take a look at our updated Guest Guidance page.
As you know Christmas at Marwell was cancelled due to the current Covid 19 situation. We are however bringing a festive feel to the park so please check out Winter at Marwell.
Please donate here to help us cover basic animal care costs such as feed and bedding. Purchasing through our Amazon Wish List is a great alternative to making a donation. This way, you can ensure your favourite animals benefit from your gift.
You can also renew as a Marwell member or buy membership as a gift, adopt an amazing animal or even start your own fundraising activity. Every penny adds up and so does our gratitude, so thank you for your loyal support – Marwell simply couldn’t do what we do without you.
Browse the latest edition of Marwell Bites, for all the latest news.
Here we have answered the common questions about our Annual Zoo Membership - both before and after you've joined.
Can I purchase a membership as a gift?
Yes, a membership can be purchased on behalf of someone else. We will require the member’s full name, date of birth and a full address including postcode. This can be processed over the telephone on 01962 777960, in person at the Membership Cabin or online.
We aim to process memberships within four days. We will email you a virtual gift voucher that you can print at home to post or send direct to your recipients by email.
On their first visit members will need to produce a copy of this voucher and adhere to any pre-booking requirements. They should visit the membership cabin where we will take their photo and produce their membership card there and then.
Please note that the membership will start from the day of purchase, or agreed start date, not the date the photograph is taken.
At what age does my child need a membership?
Children are allowed free entry into the zoo until they are three years old and as such they do not need a membership until this date. We do not register or record their details until they reach the age of three.
Can friends and family members use my card to enter the zoo?
Unfortunately not. Memberships are sold on an individual basis and display your name and photograph. They are non-transferable and cannot be used by other individuals.
Do I have to have my photograph on my membership card?
Yes, all members will have a photograph on their membership card. The photograph will be taken at the Membership Cabin on the member’s first visit and will avoid your card being used in error by another individual.
I have accessibility needs, do I get a discount on membership if I need a carer?
Members with accessibility needs who require a carer can have an un-named carer added to their membership card for free. This will mean that any adult accompanying the member will be allowed access to the Zoo free of charge as the member’s carer.
The confirmation required is sight of a letter from a GP confirming disability, a letter confirming receipt of DLA/PIP or the standard blue badge for vehicles which depicts the disabled person’s name and identification. You can still take out membership via the internet or over the telephone on 01962 777960 but the “with carer” element will not be added to the membership card until proof has been seen at the Membership Office. You are only required to provide this proof once a year upon taking out or renewing your membership.
If I come into the zoo today, can I take out a membership when I arrive?
Yes. All you need to do is purchase a membership at admissions then pop in the Membership Cabin where we’ll take your photo, capture your details and process the membership there and then. You’ll be able to enter the zoo with your membership cards on the day of purchase.
My child has reached the age of three and I am part way through my membership, what should I do?
Children must be paid for once they reach the age of three regardless of whether it’s a day entry ticket or an annual membership. If you wish to join your child as a junior member when they turn three, they can be added on a pro rata basis at a pro rata price to bring their membership expiry date in line with your own.
What date does a membership start from?
Membership will start on the day of purchase. Please call us on 01962 777960 if you would like to specify a start date. Membership is valid for one year.
If you are purchasing membership as a gift the start date will be the date you indicated when purchasing the gift.
Wild Explorers' Club
Don't forget if you're a junior annual member to attend our FREE Wild Explorers' club in the Science & Learning centre in the zoo for fun, informative sessions around wildlife and conservation. The sessions book up very quickly so be sure to book well in advance!
What if I have already paid for day entry and decide to become a member?
Just pop in and see us on your way out with your admission receipt and we will deduct your admission (excluding donation) off the membership price on a like for like basis. This can be done within 14 days of your visit by either returning the receipt to the Membership Cabin in person or with an application form by post. The receipt must be produced at the point of membership purchase as it cannot be refunded once membership has been taken out.
What should I do if I lose my card?
Please ensure you bring with you proof of address such as a drivers licence. Don’t worry, it’s only £2.50 for a replacement. Please call the membership team in order to replace your membership card.
When will I know that my membership is due to expire?
About a month before your membership is due to expire we will post out a renewal notice with different payment options for you to choose from. If we have your correct email address, you may receive notification via email.